× Back rOS®
Partners Partner Portal Become a Partner Integrations Business Types Full Service rOS System Quick Service rOS System Pizza rOS System Franchise rOS System Bubble Tea rOS System Cigar Lounge rOS System Coffee Shop POS System Company About LINGA Contact Us Downloads News Reviews Media Queries Careers Pricing Store Support LINGA Blog

Main Line:

Support:

Five Ways to Guarantee 5-star Reviews for Your Restaurant

Please correct the marked field(s) below.

As many business owners already know, people are more likely to share their bad experiences rather than their good ones. In order to get a good review, businesses are going above and beyond to deliver unique dining experiences that will compel customers to pull out their phones or laptops and write about it to their friends . In the end, it is impossible to avoid bad reviews but if you can maintain these 5 key success points you’ll be attracting five-star reviews by the droves.

Consistency

Customers expect consistent service from the businesses they visit because when it comes to food and beverages they do not like surprises. That’s why it is important to consider speed, quality and politeness as top factors customers think about when they decide what rating to give you. A well-trained staff, a reliable POS system, and an experienced kitchen is key. When combined they provide the human touch, efficient and organized customer service, and of course, the tasty food that is needed for great reviews. Do you have all these bases covered?

Specials

Using special ingredients or even seasonal produce helps grab people’s attention, and it gives the restaurant a chance to offer something new for their regular customers to get excited about. Dishes that are offered for a limited time don’t just increase your chances of receiving an online review, they also cause customers to visit more frequently and on a more consistent basis. An additional way to use specials is for ingredient management, specials help kitchens utilize inventory that may be time-sensitive such as seafood, dairy and seasonal fruits and vegetables.

Trends

Having unique dishes or a unique restaurant design can inspire customers to want to walk in, try your food and share their experience with their friends online. A good example is the trend of self-serve kiosks, as it is a modern touch many customers are looking for when they are in a rush and trying to avoid waiting in a long line. Using technology in your restaurant to make the dining experience more engaging, convenient and fun is a great way to leave a lasting impression and earn a five-star review.

Entertainment

A great way to get people to talk about your restaurant is to give them a show they’ll enjoy along with their food. While they wait on their food to get served, they can be provided entertainment to help them pass time, it also gives them an experience to write about. Live music, trivia games and even photo booths are great ways to give customers a unique experience. Many times, by adding entertainment to a dining experience business can add a few more stars to their review.

Service

Offering good service has many layers, and it is easy for servers to get sidetracked and to forget the fundamental service focus that is necessary for long term success. No matter how tasty your menu is, customers won’t leave high marking if they experience issues with the service they’re provided. Long wait times, cramped waiting sections, distracted servers and poor communication between the serving staff and the kitchen can all become reasons for low reviews.

These are just a few keys to keep you focused on what you should be doing anyway to keep your restaurant on top of people’s minds. Good reviews will follow when you’re doing everything right while serving your customers.


Get hot restaurant tips. Delivered.

Please correct the marked field(s) below.

Check out some of our latest Blogs.

5 Minutes

Yelp Data Shows Restaurants are Struggling to Keep Up with Demand Amid a Labor Shortage

According to the recent Yelp report, more than 500,000 new businesses reopened across the United States in the past year as the economy recovered from the depths of the Covid pandemic. And now, the new challenge is to deal with the rising labor shortage. As the summer begins, nearly 65% of adults in the U.S. have r […]

Read More

9 Minutes

The Payment Ecosystem Has Been Shifting: Is Your Business Ready?

Get Prepared For Future with Linga’s Contactless Suite of Products When the world has been hit by the Coronavirus all of a sudden, we had no idea that it would force countries to a global lockdown, shut schools, parks, public places, and efficient businesses such as restaurants. The COVID-19 outbreak was a major […]

Read More

7 Minutes

Top Reasons Why You Need Coffee Shop POS

If you are a person who can't start the day without drinking coffee, you are not alone! Americans drink about 400 million cups of coffee every day. And about 110–120 million bags of coffee are produced in the world every year. This timeless business has always been in style, and now can be one of the best times to b […]

Read More

This website uses cookies to improve your experience.

More information.